Claims and Appeals Adjudication

Most Third-Party Administration (TPA) firms provide some level of insurance claims management and handling services for Property, Casualty, and Workers’ Compensation. Other TPA firms may specialize in Automobile Liability with Medical Payments Coverage. It is rare to find a firm that encompasses a “one-source” solution for all claims management and handling needs. HGI is that “one-source” firm. Our claims service solutions are completely customized to your needs. Our services, such as Unemployment Claims Adjudication and Tax Appeals, are scalable, timely, and engineered to provide results that other TPA firms are unable to match.

Case Study

LWC – Unemployment Claims Adjudication (case study): As a result of the coronavirus global pandemic, the Louisiana Workforce Commission experienced unprecedented numbers of unemployment claims extending far beyond their regular capacity. Like many state unemployment offices across the country, LWC enlisted the services of HGI. Described by agency leadership as “a local, professional claims firm to expand our claims handling capabilities,” our team was initially assigned 7,114 claims and in less than 60 days we adjudicated over 62% of those claims.