Call Center Solutions

Call Center Solutions

Effective incoming and outgoing call handling is at the core of call center activities for many organizations, including the timely resolution of tickets and the escalation of tickets when greater resources are required. The call center operations are optimized to minimize user wait times, deliver decisive solutions as quickly as possible. HGI has the ability to quickly stand up call centers in dynamic environments.  We staff customer service call centers to assist applicants or claimants with the respective process and answer any questions they may have including technical questions.  Our support systems provide specific access (chat, emails, calls) capabilities as well as tracking and management/tasking functions.

The Hammerman & Gainer family of companies has provided sustainable solutions for a changing world for over 90 years.

CORPORATE HQ

2400 Veterans Memorial Blvd.
Suite 510
Kenner, LA 70062

NEW ORLEANS

3201 General Degaulle Drive
Suite 207
New Orleans, LA 70114

California

460 E Carson Plaza Dr.
Suite 117
Carson, CA 90746

Chicago

842 West Grand Ave
Chicago, IL 60642

Florida

6358 49th Street North
Pinellas Park, FL 33781

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